Ongoing workstation care, endpoint security, backup oversight, patching, system health review and priority technical support.
Final recommendations depend on device count, security, backups, network conditions and response expectations.
For smaller offices that want dependable workstation care, managed security and backup oversight.
For established small businesses that need stronger maintenance, security and faster ongoing support.
For larger offices that need advanced endpoint protection, recovery planning and dedicated response priority.
This is the detailed Managed IT feature reference. Memberships provides only the shorter plan-selection view.
| Professional Benefit | Silver IT Care | Gold IT Pro | Platinum Enterprise |
|---|---|---|---|
| Workstations covered | Up to 5 | 6–10 | 11–20 |
| Managed antivirus | Included | Included | Advanced protection |
| Backup monitoring | Included | Included | Expanded oversight |
| Security patching | Standard review | Automated | Automated + priority |
| Hardware health audits | Routine | Included | Included |
| Network optimization | As needed | Included | Expanded review |
| Disaster recovery planning | — | Advisory | Included |
| Response priority | Standard managed | Priority | Dedicated priority |
No. The application and review happen first so the plan matches the actual environment.
Remote discovery is $199 and on-site discovery is $350. If an approved Managed IT plan begins later, an eligible paid assessment is credited once toward the first Managed IT month.
Only when specifically listed in an approved proposal. Hardware, licenses, cloud subscriptions and major replacement equipment are normally separate.
Select Custom Enterprise so the environment can be scoped around locations, infrastructure and support requirements.
Submit the application or choose a discovery assessment when you are ready for a deeper review.